Late last year we sent out a survey to assess the interest in adding morning classes to the timetable. As a result, we are excited to announce we will be trialling morning classes on Tuesdays starting from the 30th of January . However, while these morning classes are in a trial phase – they will have unique terms and conditions (these will not apply for the regular evening classes).
Booking is Compulsory:
Members can book through the ZenPlanner App – we will have a guide posted on our blog soon!
Bookings must be done by 8pm the night before. If there are no bookings at the cut off then the class will not be held. Show up without a booking and you run the risk of there being no class.
As with every class, you must check-in at the ipad at front desk to mark your attendance.
Casual-attendees and trials are required to contact reception or Antz [0417 268 740] to book in. Payment for casuals/ drop-in must be made before the class through reception or Antz
Late-Cancellation Policy / No-show Fee
If you need to cancel your booking, you can do so through the ZenPlanner app or contacting us before the cut off time.
There is a $15 fee for late cancellations or no-shows
A late cancellation is when the booking is cancelled after the cut off period (without notifying or prior-discussion with staff)
A no-show is when a member is marked absent from the class and did not cancel.
The gym is unstaffed with reception in the morning, therefore it is crucial you check yourself in before class to avoid being charged a no-show fee (the instructor will not be checking people in)
We understand that things come up unexpectedly, but we encourage you to cancel your booking in advance or contact us as soon as possible to let us know your reason. Our Booking and Cancellation Policy is fair compensation to ours instructor for their time/ travel if no one shows up to the class even after we confirmed to teach.
Our morning class survey is still open for those wishing to input their preferences for time and day of the week during the trial run, you can fill it out here
You can find our guide to booking through the Zenplanner member app on our website!
If you have any other questions feel free to contact us, we look forward to seeing you on the mats!